The following page has testimonials from our customers, please take you time to read through them, we work hard and are very proud of everyone we have received.

Tony – Truro

“Hot Tub Repair Truro – Excellent service, the hot tub repair man was round my house faster than you can say Hot Tub”

J. Pascoe – Penzance

Thank you for your excellent customer service; as well as preparing my hot tub for the winter Jon offered sound advice in suggesting an action plan for reinstating the hot tub next spring.
Can thoroughly recommend to others.

David Wiltshire – North Country

“Can you please pass on my thanks to John and Nick for the excellent service they have given. I would definitely recommend them to anyone with hot tub problems. Their work is top class and their advice extremely helpful.”

Tessa

“We are so pleased to have found ‘Hot Tub Help’. Unlike the large Company we were dealing with before, we have every confidence that the work they have done for us is worth every penny we have paid them. John has provided us with a prompt and reasonably priced repair service which is highly recommended. “Tessa

Gwyneth – Falmouth

“Just a quick line about the excellent service we received from one of your engineers the other day, He was really friendly, helpful, and the extra advice he provided was spot on. Service over and above what I would normally expect so thanks very much” Gwyneth – Falmouth

Phil – St Ives

“They changed a pump for me he could of made a right job as the pumps are no longer made any more, it would of meant me re-plumbing pipes to hot tub, he knows his stuff swoped some parts about and now the new motor fit without any plumbing, he saved me loads of money. NICE TO FIND A REPAIR MAN YOU CAN TRUST. THERE WELL WORTH THERE MONEY”

Vincent – Portreath

“Professional ,Courteous and worked clean ….3 aspects you do not get so much these days when you have repair service people come to your property these days and how important it is now to set this first impression!!! To be told what work was being done and process of elimination when at work again made me very secure these guys knew exactly what they were doing , certainly no cowboy outfit!” Vincent – Portreath

Perry Crick

I had 2 hot tubs with frost damage, the pipes and manifolds had split. I was struggling to find the parts and I emailed some pictures to The Hot Tub Help. They identified the parts I needed and despatched them to me the same day, I had the parts the next morning and also received a call from Jon giving me some useful tips to help with installation. They come highly recommended and it makes a refreshing change to come across a company that actually does what they say they can do! Perry crick

Paul Harrison

First of all Jon let me say how appreciative I am in the way you handled my situation. Thank you. I will plan my future repair requirements with you. I know now that you do your best for the customer and that is a great old fashioned service, which as a customer is so hard to find nowadays. Thank you. Your knowledge and professionalism was great. To other hot tub owners I have owned my spa for eight years and lost faith in the firm I bought it off because of bad customer service and repairs. Jon has restored my faith and I feel that Jon’s good service should be recognised.

Paul

We purchased a second hand hot tub in October 2015 and in March 2018 it developed a fault. We invited Jon to come and diagnose the fault after another local company (less than a mile away)had already been out. Jon went out of his way to visit us and he was extremely helpful. He was able to diagnose the fault accurately. Furthermore, he explained that he would obtain costings of repairs, and provided a timescale for a response. This was more than i had received from the previous company, and yet it was exactly what a customer needs. The follow up call was received as promised, and I was delighted when the cost of repair was over 50% cheaper than previously quoted by the other company. This service deserves the best recognition and recommendation. I also look forward to the personal service that i know i will get if i need more help. Thanks.Paul

Wendy – Falmouth

Hi John, Just wanted to thank you for the prompt and excellent service of my hot tub. I feel much relief that I have found a professional company who can service and repair my hot tub. I found you to be both knowledgeable and speedy and my hot tub is now working, clean and ready to jump in! Thanks once again Wendy.

 

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